Privacy Policy
Last updated: October 19, 2026
Wolffi Store ("we," "us," or "our") operates https://wolfii.net. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, place an order, or contact us.
1. Information We Collect
When you use our website, we may collect:
- Contact information: Your name, email address, telephone number, billing address, and shipping address.
- Order information: Products purchased, order history, and delivery details.
- Payment information: Payment processing information handled through Stripe and other payment services offered at checkout.
- Technical information: IP address, browser type, device information, and website usage information.
- Communications: Information you provide when contacting our customer support team.
2. How We Use Your Information
We use personal information to:
- Process and fulfill orders.
- Process payments through Stripe.
- Arrange shipping and provide order updates.
- Respond to questions, complaints, and product issues.
- Prevent fraud and protect our website.
- Maintain accounting, tax, and transaction records.
- Improve our products, website, and customer experience.
- Send promotional emails where permitted by law and applicable consent requirements.
3. Payments Through Stripe
We use Stripe to process payments. When you pay through Stripe, payment information is processed by Stripe in accordance with its own privacy and security practices.
We do not intend to store complete payment card numbers or security codes on our website. Stripe and other payment providers may process information necessary to authorize and complete your transaction.
For more information, please review Stripe's Privacy Policy.
4. Cookies and Website Technologies
Our website uses WordPress and WooCommerce and may use cookies or similar technologies to operate the shopping cart, remember preferences, maintain security, and support checkout.
We may also use analytics or other third-party tools if enabled on our website. Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Sharing Personal Information
We may share information when necessary with:
- Stripe and other payment service providers.
- Website hosting and technical service providers.
- Shipping and fulfillment providers.
- Email and customer support providers.
- Accountants, legal advisers, or authorities where required by law.
We do not sell personal information for money. If we use advertising or analytics services that constitute a sale or sharing of personal information under applicable privacy law, we will provide any required disclosures and choices.
6. Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain required business records, prevent fraud, resolve disputes, and comply with legal obligations.
We use reasonable measures designed to protect personal information. However, no online service or electronic storage method can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to exercise other privacy rights.
To submit a request, email info@wolfii.net with the subject line "Privacy Request." We may ask for information to verify your identity before processing your request.
8. Children's Privacy
Our website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13 in violation of applicable law.
If you believe a child has provided personal information to us, contact info@wolfii.net.
9. Third-Party Websites
Our website may link to third-party websites, including payment service providers. We are not responsible for the privacy practices of external websites. Please review their privacy policies before sharing information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
For questions about this Privacy Policy, contact:
Wolffi Store
Website: https://wolfii.net
Email: info@wolfii.net